09-10-2016 02:31 PM
Dear gentlemen, how can i cancel my SIM order? I ordered only one SIM but two different orders came. Thanks
Solved! Go to Solution.
15-10-2021 10:56 AM
15-10-2021 11:45 AM
Hello dear Abdulrazak, welcome to Jawwy from stc. Glad to assist you.
It's canceled, you can easily make a new order for the Jawwy physical SIM by the following steps:
1) Click HERE to visit our online shop and add your preferred Physical SIM to the cart.
2) Proceed to "Checkout" and register your account or log in or even proceed as a "Guest" to place your order.
3) Select your new Jawwy number and choose either "Click and Collect" if you want to pick up your SIM from a Click & Collect location near you, or "FREE delivery" from the locations list covered by delivery.
4) Fill in your contact number and confirm the verification code.
5) Select the "Payment Method" to pay for it using your credit card/Mada card or Pay on Delivery (Using credit card/Mada card) to confirm your order.
Along the way, we’ll keep you notified of your order status at every step. Please make sure to have an active Absher account to generate the IAM code to authenticate and receive your new SIM.
With thanks and appreciation,
Ahmed Omar
18-10-2021 11:01 PM
Good evening please cancel this order number 200234115702002 i want another transaction for this.
i hope you will do it assistance for me. thank you
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