Hello dear Amir, and welcome to Jawwy from stc. Glad to assist you.
We are sorry for any issue if there is, and you can easily contact our Customer Care team anytime throughout the week through our Social Media networks on Facebook and Twitter or by using Chat Support on the Jawwy app to fix and assist you with the request.
To cancel the order, click on HERE >TRACK>At the bottom of the page you will find a cancelation button.
With thanks and appreciation,
Ahmed Omar
