CARD ACTIVATED BUT 1GB NOT CREDITED PLUS 5GB ADD ON ALSO NOT CREDITED

[imadsaid420]

DEAR SIRS
I HAVE ACTIVATED MY SIM...MY PLAN.IS ACTIVE AND ALSO MY DATA IS ACTIVE BUT I ONLY GET MY 200MB DATA SHOWN IN MY PLAN BUT MY 1GB MONTHLY DATA IS NOT ACTIVE YET AND ALSO MY 5GB ADDON DATA AS I USED THE REFERRAL CODE IS STILL NOT ACTIVE AFTER 12HOURS OF SIM ACTIVATION.

ALSO I HAD TO THE ACTIVATION FROM.PC AS ON MY MOBILE THE JAWWY APP IS SIMPLY NOT STARTING AT ALL.

SO IM FED UP.RESTARTING CLEARING CACHE AND RESTARTING AND ALL ALL.

PLEASE HELP.

jawwy id - imadsaid420@gmail.com
mobile number - 0539345946

[sheikmansoor]

5 GB NOT COM

[Yousef]

Sim activeted 200Mb all moste fininshed. 1Gb note activat. 20Sr olredy take my accound.

[imadsaid420]

well today i think my complaint has been seen by the people from jawwy and hence the data plan is showing  gb and 5 gb  ACTIVATED alhumdulillah .

SO GOOD. 

But the friend whose code have i used has not gotten his 5 GB YETand also the application has having too much problem in starting.

OVERALL JAWWY IS GOOD BUT THEIR SERVERS ARE REALLY REALLY SLOW IN ACTIVATION.

ANYWAYS I WILL KEEP POSTING AS AND WHEN I GET ANY UPDATE.THANK U

[Jawwy-Admin5]

Hi imadsaid420,

Thank you for choosing Jawwy from STC community.

We are so happy that all your concerns has been resolved, regarding your friend concern he has to contact us so we can help him in a proper way.

Regarding the app, if your device is not compatible with app you will be able to have a full control from the portal.
Kindly visit the below link:
https://www.jawwy.sa/en/personal-area/plan

Best of luck,

Nora abdullah

[najmakhatun65]

2961

[Jawwy-Admin5]

Hi @najmakhatun65

Thank you for choosing Jawwy from STC community,

kindly provide us with your number so we can assist you in a proper way.

Waiting for your response ^_^

Nora Abdullah