05-09-2016 11:38 PM
Hello,
I believe most of us suffer in topping up account, either that we can't find the voucher in a near place, or that we don't have a sadad account in banks (not all banks works with sadad account, but mostly have bills option) or don't want/have to add credit card
I think it is better if Jawwy enables topup with paypal or saddad bills as it is widely available and doesn't require a near store to top up ( ps, don't restrict paypal to saudi accounts as most of expats usually use their home account).
Thanks a lot,
Solved! Go to Solution.
08-09-2016 05:58 AM
Hi @Jadelrab
Thanks for your suggestion, we always at Jawwy welcome suggestions as it helps us improve our services. And i will escalete it to the relevant team.
For the meantime to recharge your account you can use Sadad, credit card, or vouchers only.
Thanks for contacting us.
Abdulla Muhamed.
19-10-2016 12:09 PM
21-10-2016 07:21 AM
Hi @aboudeh91
Kindly visit this link to see the nearest Jawwy store to you: https://www.jawwy.sa/en/content/stores
Thanks for contacting us.
Abdullah Mohamed.
21-12-2016 03:17 PM - edited 21-12-2016 03:22 PM
I am using Al Awwal bank (before it was Saudi Hollandi) . I cannot recharge my jawwy through SADAD from this bank. Is there any other solution? why you dont have account with al awwal bank? I have no credit card also.
23-12-2016 01:23 PM
Hi @tmshakeeb
You can recharge using Jawwy vouchers, and you will find Jawwy vouchers in every store that has the STC Electronic machine but then ask the Sales man to provide you the Jawwy Voucher by letting him open the STC recharge voucher from the Electronic machine and then a list of vouchers will appear then ask him to provide you the Jawwy recharge voucher that is on the list or From any of our top-up outlets nationwide; there’s a full list at the link provided :https://www.jawwy.sa/en/content/stores
Thanks for contacting us.
Abdullah Mohamed.
23-12-2016 01:39 PM
Hi Abdullah,
unfortunately it is real pain to find a voucher, I've checked with most of provided places in your list, some of them still hanging the Jawwy logo outside of the shop though but they don't provide the service or have a recharge vouchers, I'm talking about my experience in Jeddah ..
why STC don't offer the vouchers at their widely spread branches, or even use the same vouchers as long as you are the same company .. ( virgin mobile and fiendi do that btw) ..