hello please help me

[Christopher]

I purchased new sim card and I was not able to register but I inserted the sim and now I don't get signal and can't call also

[mohamed]

Hello, Ramadan Mubarak and welcome to Jawwy from STC, We are sorry to hear that, And do not worry we will do our best, 

Kindly contact us through support page (live Chat ) or social media channels Facebook and Twitter to provide us with some information.

Mohamed.

Thanks.