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One SIM for a user?

Mohammedsinan1
Beginner
Did you guys know that if you register 2 or more SIM in your name, you have to pay 30 riyal for the second SIM without any plan active on it. Have jawwy ever thought about the fact that a customer have no use with piece of plastic he bought for 30 riyals with jawwy printed on it. Stupidest deal ever,!!
5 REPLIES 5

walaa
كابتن جوّي
كابتن جوّي

Welcome to Jawwy from STC, Thank you for contacting Jawwy, dear if you already have a SIM with a valid base plan and added a new SIM you will get a 25 SAR balance instead of the base plan because every account can be added on it only one base plan which can be shared between numbers and you can use the balance to upgrade this plan or purchase anpther addon 

fungus
مشارك عابر

The second sim will be added on the main account.

 

walaa
كابتن جوّي
كابتن جوّي

Good morning, welcome to Jawwy from STC, Thank you for contacting Jawwy, if you purchased the second SIM from the same account so it will be added once activate the SIM through app, if not please activate it using Jawwy website.

Mohammedsinan1
Beginner

The Sim cannot be used for incoming calls eitherSmiley Frustrated

walaa
كابتن جوّي
كابتن جوّي

Good morning and welcome to Jawwy from STC, We really apologize for the inconvenience, please contact us Via Facebook, Twitter, or live chat and we will help you the best possible way to solve it: https://www.jawwy.sa/en/content/support