22-09-2019 12:46 PM
22-09-2019 12:52 PM
Welcome to Jawwy from STC, Thank you for contacting Jawwy, dear if you already have a SIM with a valid base plan and added a new SIM you will get a 25 SAR balance instead of the base plan because every account can be added on it only one base plan which can be shared between numbers and you can use the balance to upgrade this plan or purchase anpther addon
24-09-2019 10:31 AM
The second sim will be added on the main account.
24-09-2019 11:07 AM
Good morning, welcome to Jawwy from STC, Thank you for contacting Jawwy, if you purchased the second SIM from the same account so it will be added once activate the SIM through app, if not please activate it using Jawwy website.
24-09-2019 01:58 PM
The Sim cannot be used for incoming calls either
25-09-2019 08:16 AM
Good morning and welcome to Jawwy from STC, We really apologize for the inconvenience, please contact us Via Facebook, Twitter, or live chat and we will help you the best possible way to solve it: https://www.jawwy.sa/en/content/support