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Jawwy App stuck at 'Setting up Account - Please wait'

nomiee
زائر عابر

Hi,

 

I got my Jawwy sim today. I inserted the sim and installed the jawwy app for android. I'm trying to log in using my user account that I created on Jawwy website and the login is stuck on 'Setting up Account - Please wait'.

When I opened the Jawwy app to login, I got a message :Jawwy's app is active.itson:cAwAjjjwchwipoojknwjnwjdsn

 

Please help.

63 REPLIES 63

0500406429
Beginner

nomiee wrote:

Hi,

 

I got my Jawwy sim today. I inserted the sim and installed the jawwy app for android. I'm trying to log in using my user account that I created on Jawwy website and the login is stuck on 'Setting up Account - Please wait'.

When I opened the Jawwy app to login, I got a message :Jawwy's app is active.itson:cAwAjjjwchwipoojknwjnwjdsn

 

Please help.


 

0500406429
Beginner

0500406429

ar_s
Beginner
Its jawwy netwok was not connected...plz help how to active its on.

hi dear plzzz active my jawwy sim i m tired to active my sim but dont show my account in app or other web

Jawwy-Admin5
مشارك موثوق
مشارك موثوق

Hi @vickymalik ,

Thank you for choosing Jawwy from STC community,

Regarding your query, we have checked the system and we found that your SIM is not yet active.

To activate the SIM kindly follow the bellow steps: 

 

1- Call 123 and tell us if you can hear Jawwy voice response.

2- Kindly turn on the data and turn off the WiFi, then try to search for anything on google to check if the data is working or not.

3- Last thing try to activate the SIM from the portal,

                               please follow the below steps it will help you:

                                                      1- Log in to Jawwy portal with your account. (Jawwy.sa)

                                                      2- Click here to go to activation page directly.

                                                      3- Fill the box with your jawwy number and the IMEI for your device. and you can find your IMEI by dialling *#06#.

 

Please get back to us with the answers so we can help you in a better way.

 

 

Best of luck,

Nora abdull

bala
Beginner
My jawwy sim not open internet wy what problems please give me answer
Everyone's Tags:
DATA IS NOT WORKINGI DON'T THINK OPEN DATAYES INTERNET PROBLEM

Jawwy-Admin5
مشارك موثوق
مشارك موثوق

Good Morning bala,

Thank you for choosing Jawwy from STC community, 

 

Regarding your concern, we have checked the system and we found that your core plan is finished, you have to renew your base plan so you can use data and make calls.

 

Have a wonderful day,

Norah Abdullah.

 

 

 

 

In Your Phone 
Settings >> Permissions 

 

You have to allow permissions for jawwy then you can get the app and all the things Easily. In sha allah

Hi
I got my new sim card but am unable to Register at jawwy app.it's showing network error.