Dear @Noraida,
We apologize about what happened to you, in order for us to assist you better, please provide us with your phone number on a private message, so we'll be able to view your number details.
- Also can you please tell us if you're able to make and receive calls?
- Are you able to see Jawwy signals with 4G or 4G?
We're looking forward to hearing from you.
Don't hesitate to contact us through support page (live Chat and Email) or social media channels Facebook and Twitter.
Thanks for choosing Jawwy.
Fahed,
