on 12-02-2016 05:59 PM - edited on 18-08-2021 09:24 PM by noura_diab
It might be a temporary network problem or you may be in a low coverage area. Switch off your phone and turn it back on or restart, try selecting the network manually even if doesn’t work after restart. If the problem persists, please register a complaint via jawwy.sa or our social media platforms.