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Is it possible to use the eSIM number without having a normal SIM in the device?

Yes, the eSIM can be used without also having a normal SIM in the device اقرأه بالعربي

Is it possible to activate two eSIM numbers at the same time?

No, only one eSIM can be used at any one time اقرأه بالعربي

Why might I need to use the QR Code more than once?

The QR Code might be used in case you have a factory reset your device (or) the QR Code has got deleted. اقرأه بالعربي

How can I remove my eSIM profile from my device?

You need to follow the below steps: Go to “Settings” and tap “Cellular”.Tap the cellular plan you want to remove.Then tap “Remove Cellular Plan”. Please consider that every eSIM QR code can be used only three times on the same device, after that you...

What should I do if I will switch my mobile phone to a new device while using the eSIM?

If you wish to switch your eSIM compatible device to a new device, you need to remove your eSIM profile from the existing device first, and then get a replacement eSIM (Only from here) to add it to the new device. اقرأه بالعربي

How many times can I use the eSIM QR code on my device?

The eSIM QR code can only be downloaded 3 times maximum on the same device, and it cannot be re-used on any other devices once they have been used on a particular device. For a new eSIM QR code, you need to buy a new replacement eSIM. اقرأه بالعر...

Can I gift my eSIM to other Jawwy subscriber?

No, you can’t. اقرأه بالعربي

Can I get an eSIM if I have transferred my number from another network provider or change my package from stc?

Yes, you can get eSIM even if you have transferred your number to Jawwy. اقرأه بالعربي

Will all my current services work if I replaced my physical SIM with the eSIM?

Yes, all your existing services and tariffs will exist on your new eSIM. اقرأه بالعربي

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Knowledge Base Articles

Is it possible to use the eSIM number without having a normal SIM in the device?

Is it possible to activate two eSIM numbers at the same time?

Why might I need to use the QR Code more than once?

How can I remove my eSIM profile from my device?

What should I do if I will switch my mobile phone to a new device while using the eSIM?

How many times can I use the eSIM QR code on my device?

Can I gift my eSIM to other Jawwy subscriber?

Can I get an eSIM if I have transferred my number from another network provider or change my package from stc?

Will all my current services work if I replaced my physical SIM with the eSIM?