28-03-2018 02:24 PM - edited 19-08-2021 09:16 AM
You can use this [LINK] to follow up your orders and review the estimated time to receive it, using the same order number you received by email/SMS after you placed your order.
If your order got delayed, you can contact us on jawwy.sa from the support page and there is a team over there will be happy to assist you further.