Community

NO INTERNET CONNECTION

IM TRYING TO CALL CUSTOMER SERVICE HOW MANY TIMES BUT NO ONE ANSWERING ,

NO INTERNET NO CONNECTION

TWO DAYS ALREADY WHEN I PURCHASED 45 GB DATA, UNLIMITED SOCIAL AND 3000 MINUTES LOCAL CALL . BUT UNTIL NOW I DON’T HAVE INTERNET CONNECTION . MY NUMBER IS 0539512502 . PLEASE HELP ..

International 1000 minutes call not working

Dear sir,Yesterday I get new Jawwa Sim (115.sr)Net pakage is good but 1000 minutes international calls not working what can I doPlease help me

باقة 110 بلس لا تشتغل عندي

باقة 110 بلس لا تشتغل عندي

Not recharged

جيت بشحن المحفظة عشان بشتري كمبو 70 سحب المبلغ من حسابي البنكي لكن ما انضاف في المحفظة

Take money

معرفه الرقم الحاص بي هل عليه فواتير وهل هو باسم من

Jawwy 2.0 not working, not able to call even after recharge.

Use social media (Youtube) but data gone from data account

i take esim 90 plus, which social media is unlimited but sep 13 i use YouTube then my data is gone from data account 郎i called customer care waited for 40 mins no response

eSIM QR code

لم تصلني الرسالة التي تحتوي على QR CODEعلما بأنه تم فصل الخدمة عن الشريحة الحالية

I order new Esim didn't recive QR code

I try to contact support chanels no one is replying and i called on number caling number is not in service i am still waiting for QR code

To activate eSIM

One of my number I transfer to jawwy eSIM still I didn’t received any QR code to activate the sim kindly do the needful.

ما اقدر افعل باقه

Esim QR code still not receive, it is already 14hours

Dear,I converted my esim from salam network to jawwy. My pervious esim is already closed. But I did not receive the esim QR code from Jawwy. I call them, they did not answer my call. i opened the ticket through facebook 5445890. Still did not heard a...

Hi

I can't see my 2nd Jawwy no. Added in jawwy app as i need to share data packages. Please advise.

No incoming calls

There is no incoming call on my Jawy STC SIM when the net is on.

Calling is not working

I have updated my package but the callings are not working

للحين ماوصلت شريحتي

السلام عليكم طلبت شريحة قبل ٦ ساعات وللحين ماوصلترقم الطلب 470001086671825

Internet is not good working please help us

Recharge

My plan is expiring in 1 day & i want to renew the sawa 65 package which gives me 5GB data plus 300 minutes to local+international calls. But when i tried to check this plan in Jawwy app, I'm not able to find this in app. How can i get this plan?

Sawa voucher code fill not acceptable

I buy 115 riyal voucher when i redeemed the voucher it show me fill not acceptable. How can I refund my money. I have applied the same voucher on the same number on online platform of stc it is accepted but my money is not showing.

مشكله في بيانات الباقه

السلام عليكمشحنت باقة كومبو ١٠٠ اول امس وتم سحب ٢٠ جيجا في يومان لا اعرف كيف ارجو المساعده وايضا لا احد يرد في مراكز خدمة العملاء سيئه للغايه التواصل

My STC jawwy plan sharing is not working ,

Hello STC-Jawwy,                                   I could not share my data plan with my other stc jawwy number , and even it is appearing on my applicationKinldy support to share my plan with my other number

Unable to confirm profile in jawwy 1.0

I can login to jawwy by giving phone number.But I can't able to recharge online due to the problem in confirmation of profile

Network

5g not working only 4g+Other sim card working 5g

My number 539473671 no work jawwy apps

How to upgrade jawey sim 1.0 to 2.0

Guide me

Replace Sim

7007001000000917233This order is not coming