Community

Jawy have no customer care

I am trying from last 2 days and waiting on call for 15 minutes plus but no response, even not working jawy application support this is unfair and customers rights violation

Asalam walikum

شريحة جوي جديده مو راضيه تتفعل ولا تظهر في الجوال

My stc sim change jawwy network

QR

Sir please send my Qr

Missing 14.1 GB

Hi all,I have paid for tariff plane "100 SAR" 30GB+40GB social.When I spent 15.9 gb of traffic, my app shows 0 GB.I have paid new plan 150 SAR and asked support to explain where is my 14.1 GB.I have met very strange support from Mustafa who cannot ca...

Cancellation of the current offer

How to cancel the offer Activated. I am unable to activate the flex 100 offer with international minutes.

My sim is expired now how to recover

International sms

I am not able to send international sms to India. Please support me

not able to recharge sim

Dear Jawway Team,i am try since morning but still not recharge app not working  kindly solve problem(0580488280) RegardsMohammed Latif 

ربط رقم الجوال بالاقامة

Please cancal my order

Please cancal my ordar not active

تفعيل الشريحة الالكترنية

السلام عليكم احتاج الى تفعيل الشريحة على جهاز جديد لكن يعطيني اعادة المحاولةويطلب مني التواصل معكم للحصول على كود جديد

Not recharge belance

Kindly I am recharge my balance but it's not recharge what should I do

Outgoing call blocked from my Sim why already package and balance available

From my Sim outgoing call blocked just I received call please solved my problem already package and balance available

New sim activation

I order online sim and i received sim and i insert sim and there is no signal show and how i activate my sim

Hiii

I need to transfer my sim on my aqama id

كيف يمكن تحويل رقمي من موبايلي الى شركة جوي

Not receiving sms ans internet

Need support. I ported from yaqoot to jawwy e sim today morning. Now only incoming call is receiving. No outgoing call SMS or internet Is not available

Can I convert my Zain SIM to Jawwy eSIM...? What is the process

4321

4321

Sim activated

E sim

My activation for esim. Also no customer service number response very bad response. Not recommend

Package

Hi thereHow are you doingLast night I was purchased packe 15 riyal unlimited social media but I have a question I already have package 70 riyal so I used social media so from which package they are using 15 or 70 riyal?

Recharge amount not visible

I’m just recharge 69 riyal just few minutes back but amount not visible in my account and I can’t do further process

Money deducted

I purchased my package combo 30 from jawwy app. I paid amount from jawwy app and money deducted but recharge was not done.