sim not activate

[mohammedamair]

HIII Sir.

I buy sim 1 week before.

but not yet avtivate my sim.

what to do?

im install jawwy app in my mobile.

they ask otp .

still not recieved otp num.

?????

[Jawwy-Admin5]

Hi mohammedamair,

Thank you for choosing Jawwy from STC community.

Regarding your query How to activate your Jawwy SIM, we would like to follow some steps to check if everything is okay to activate your SIM:

1- Call 123 and tell us if you can hear Jawwy voice response.

2- Kindly turn on the data and turn off the WiFi, then try to search for anything on google to check if the data is working or not.

3- Last thing try to activate the SIM from the portal,

                               please follow the below steps it will help you:

                                                      1- Log in to Jawwy portal with your account. (Jawwy.sa)

                                                      2- Click here to go to activation page directly.

                                                      3- Fill the box with your jawwy number and the IMEI for your device. and you can find your IMEI by dialling *#06# .

Please get back to us with the answers so we can help you in a better way.

Best of luck,

Nora abdull