i purchased a esim online after payment what should i do?

[Kimmy]

Hi gdeve can I ask how can I credit stc card jawwy

[Ahoma]

Hello dear, Benny, and welcome to Jawwy from stc. Glad to assist you.

Activating the eSIM is very simple following the below steps:

1-Make sure your eSIM compatible device is updated to the latest iOS.
2- Ensure you are connected to the internet through mobile data or Wifi.
3- Go to “Settings”, tap “Cellular”, after that tap “Add Cellular Plan”.
4- Scan the QR code of your eSIM which you have downloaded.
5- Label your eSIM as a primary or secondary line as your preference, and confirm by tapping “Add Cellular Plan.

For further information please visit the link: https://community.jawwy.sa/t5/Receive-and-Register/What-are-the-steps-to-activate-and-buy-Jawwy-eSIM...

If this solution was helpful, please press on accept as solution

With thanks and appreciation,

Ahmed Omar

[Ahoma]

Hello dear, Kimmy, and welcome to Jawwy from stc. Glad to assist you.

Simply click on your balance in the top right-hand corner of the app, select “Jawwy or Sawa voucher” and then enter the code from your recharge voucher and click “Confirm”.

***You can also recharge by dialing *155*recharge card number#, then press 'call'.

Note: The 15% VAT is applied to the top-up card/Voucher price when buying it, for more information,

If this solution was helpful, please press on accept as solution

With thanks and appreciation,

Ahmed Omar