17-11-2016 01:20 PM
Hi Jawwy,
its really very hard to get you on the chat, I have given many queires regarding my issue, i have activated my sim and i Have been asking for my 1gb and 5 gb refferred to my friend, every time some body comes and they say we will esclate to team , and after that no response.
its a really hassle , we thought service is good but it really Poor.
Can anybody solve. when i go to my app and support ,the chat and email is not working
20-11-2016 04:44 PM
Hi @Ayaazkalimbasha,
Thank you for choosing Jawwy from STC community.
You can contact us through chat and email from the portal via this link:
https://www.jawwy.sa/en/content/support
Also, you can contact us through Facebook & Twitter and community.
Have a wonderful day
Norah Abdullah.