Sim not working

[MoeAzmouz]

I received the SIM but it's not being recognized by any of my devices.

[Abdulla]

Hi @MoeAzmouz

We are sorry for what happened with you.

As I can see on our system, you contacted us on twitter and a case has been raised to the relevant team, and they will be contacting you soon.

Thanks for contacting us.

Abdulla Mohamed.

[Rizwab]

i have today new sim but sim not working

[Rizwab]

Please connect me , and solve my problem any stc officer other wise i hate this service, and not recommended this sim service use,
i have today samsa express, new sim received Stc but after receiving sim not active not call servise active , and not data services active totally inactive my number 0583798108
Email. rizwankhan47400@gmail.com
My TRK#290001196331

[Abdulla]

Hi @Rizwab

As I can see on my system, you transferred your number to Jawwy, I would like to notify you that the process of tranferring your number starts after you receive the SIM and it takes from 3 to 4 days and during the process the current service will work as normal. 

Then when the procces is done, your old SIM will stop working and your new Jawwy SIM will work.

Thanks for contacting us.

Abdulla Mohamed.

[IK]

Dear Sir

Sorry to say I receivd the Sim one week back but steel not working my sim card  ( can't call, can't connect data & downlod app) network signal available.

So i wish your help to using jawwy sim. my replace number-old number 0538703683 & ( Jawway provide me same number)

If have any soliution, please help me regarding this issue

Thank's & best regard

Ibrahim khalil

Mob: 0570316670

e-mail: shabuj_30@yahoo.com

[Abdullah1]

Hi @IK

We are sorry for what happened with you, and for replaying late.

As I can see on my system you have contacted us via chat, and your issue is resolved we have sent you a promo code to order jawwy SIM, kindly check your email.

Thanks for contacting us.

Abdullah Mohamed.

[Lijooo]

Please dont buy jawwy sim online. such an irresponsible people. They dont want to give sim, just want to waste our time saying share your location.

Please dont waste your time go for another sim..worst response ever from a customer care 

[Lijooo]

I booked sim 4 days before and till now they are not giving my SIM. Every day i keep on calling and their reply is after 5 min you will get your sim. They are interested in making people fool. Yesterday 1 guy called me and promise me that he will deliver the SIM today. but when i called him today his resposne was he cant deliver it today also. is these people playing... such a bad experience. so i recomment everybody to plz dont buy this sim. 

[AmmarHamed]

Hello @Lijooo

We really apologize for the inconvenience, we raised your case to the relevant team with number 396980 and we will do our best to sort it out as soon as possible. 

If you have any further inquiry please don't hesitate to contact us through support page (live Chat and Email) or social media channels Facebook and Twitter.

Thanks for choosing Jawwy.
Ammar