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30-07-2016 07:14 PM
I insert sim but not working outgoing and incoming sms not working also of i tried to call but call disconnected internet working properly but i tried to login in app and in website i cannot login to see my data information
Kindly advise me
Regards
Solved! Go to Solution.
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01-08-2016 12:53 PM
^_^ Same as what happened with me at the first, but I think you have to check the signal and Jawwy icon on top of the screen, OH you have to call 123 as well if you heard the welcoming voice message for Jawwy than the SIM is active from their system. you just have to turn on Data and switch off the wifi and try to activate the network by searching for anything on google and then you can try to log in on the app so you can activate the SIM and build your base plan to be able to make calls and use the data.
Some restart and clearing cache and data for the app will work as well .
But if it didn't work with you, you have to ask for help from them they will respond ASAP 🙂
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28-10-2016 03:52 PM
8996601150602089374
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02-12-2016 02:17 AM
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07-01-2017 01:21 AM
Hi @zohaibarfan
I can see in the system that you already activated your SIM and you are able to use data now.
Don't hesitate to contact us through support page (live Chat and Email) or social media channels Facebook and Twitter.
Thanks for choosing Jawwy.
Ammar,
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22-01-2017 04:06 PM
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23-01-2017 05:47 PM
Hi @Abdul4
As I can see on my system, you already have data and minutes, kindly log in to Jawwy app and click on "My plans" from there you can see your plans.
Thanks for contacting us.
Abdullah Mohamed.
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31-12-2018 11:42 PM
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31-12-2018 11:45 PM
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02-01-2019 11:03 PM
Hello
We are very sad to hear that.
Please contact us through support page (live Chat and Email) or social media channels Facebook and Twitter to provide us with more details and some security questions and we will be more than happy to help.
Thanks for choosing Jawwy.
Regards
Safei

