SIM TRANSFER FROM MOBILY POSTPAID to JAWWY

[NaserAbedin420]

Salam,

I ordered a jawwy Sim on Friday and I got it today(on Monday) but it not working....I didn't receive any e-mail or SMS from Jawwy regarding my activation. And the network does not come on my phone...

P.S. I tranferred my Mobily Postpaid number to the Jawwy SIM number. When will it start working?

[AmmarHamed]

Salam @NaserAbedin420

Thank you for contacting us and welcome to Jawwy from STC.

Transferring the number to Jawwy takes  2-4 working day from the submission of the request and the ID validation to process.

I can see in the system that your SIM is activated and you start using Jawwy services.

Please don't hesitate to contact us through [Support Page] or our social media channels [Facebook and Twitter] and we will be more than happy to help you.

Thank you for choosing Jawwy.

Ammar

[JAWWY000069086]

Hi,

Whats the procedure to transfer sim from zain postpaid to jawwy?

[walaa]

Welcome to Jawwy from STC, You can  port from Zain to Jawwy by selecting “Keep My Existing Number” and follow the steps in this link: https://community.jawwy.sa/t5/Getting-Started/How-can-I-order-my-SIM/ta-p/4777

[Asadkhan]

Transfer sim from zain to jawwy

[amjadsa3 · Accepted solution]

Good morning Asadkhan Welcome to Jawwy from stc,Glad to assist you.

Yes of course, and switching to us is easy. 

1. Click here https://shop.jawwy.sa/ to go to our Online Shop, and select the SIM you prefer.
2. From the SIM page, select the SIM type if Normal SIM or eSIM, and then add it to the cart and click "Checkout".
3. Register your account, log in, or proceed as a guest in order to continue your order.
4. First, you’ll have the option to choose either to keep your existing number or get a new one. 
5. Select "Keep my stc number" to change your plan from Sawa/stc ( but for the postpaid please contact them about any outstanding billing information first)  to Jawwy, or select "Keep my existing number" to transfer your number from another service provider which you need to select from the available list only.
6. Enter your existing mobile number, as a verification code will be sent to you to confirm your request. 
7. After that, choose how you would like to receive your SIM, either by "delivery" or “pick it up yourself” option and fill in the required details, and enter your contact number as another code will be sent to you for order confirmation.
8. Finally, choose the payment method to place your order.

• For Zain, Mobily,Lebara yaqoot and Virgin numbers, atfer receiving your SIM with successful authentication, your request will start processing and it takes up to 8 business hours (From Sunday to Thursday).
• For stc numbers, in case of acceptance, changing your package will be as soon as possible for SAWA numbers.
• Don’t worry, you’ll still be able to use the service on your existing number during the number transfer process.
• Please note that transferring existing numbers is only applicable to the holders of a valid National ID or Iqama.

If this solution was helpful please press on accept as solution
Kind regards,
Amjad