17-05-2018 09:29 AM
i have jawwy sim on my iqama i want to block from my iqama how its posibalety
22-05-2018 01:37 AM
Hello @mehmood
As per the system, we have terminated your number before, can you please confirm to us what is the number that your speaking of?
If you have any other question, please don't hesitate to contact us through [Support Page] or our social media channels [Facebook and Twitter] and we will be more than happy to help you.
It’s been our pleasure to assist you.
Thank you for choosing Jawwy.
01-09-2018 12:06 AM
02-09-2018 01:08 AM - edited 02-09-2018 01:11 AM
Hi @Umair3330
Thank you for contacting us today, and we are really sorry to hear about your phone.
We certainly don't want to lose you as a member of our family "Jawwy family", have thought of ordering a SIM swap for your lost SIM from Jawwy support page ?
You can order SIM swap by scrolling down the screen, then you'll find "Lost or damaged your SIM?" click on "GET A REPLACEMENT SIM" after that proceed with the order steps "location and payment method", then place your order.
If you need help with barring your SIM temporary so no one can use it, we need to validate with you a few security information and you can contact us through support page (live Chat and Email) or social media channels Facebook and Twitter.
We'll be looking forward to hearing back from you 🙂
Thank you
Fahed
05-03-2019 07:27 PM
06-03-2019 08:16 AM
Good morning dear and you're welcome and we will be glad if you stay with us. If you still want to terminate your sim, please provide us with the following below through email or social media pages, https://www.jawwy.sa/en/Content/support
1- A copy of your iqama
2- Reason for termination
3- A contact number and email
4- The number that you want to terminate
05-06-2019 06:01 AM
05-06-2019 04:25 PM
Hi, Dear, EID Mubarak and welcome to Jawwy from STC, We are really sorry to hear that. If you are facing any issue, please let us know as we do not want to lose a valuable customer like you
Kindly contact us through support page (live Chat) or social media channels Facebook and Twitter to provide us with some informa0tion.
Mohamed.
Thanks.
17-06-2019 04:05 PM
17-06-2019 09:44 PM