Free 1GB was not added in the 2nd month ... can you help?

[Danishalam12345]

To Jawwy Support

This is not fare I will buy sim nd tell to my all friend to buy but 1st month using Gud but 2nd month not working please help me in this regards my no is 0539316973

[amijin_14]

I have the same problem 😣

[Abdullah1]

Hi @Danishalam12345

We are sorry for replaying late.

As I can see on my system, you didnt build your base plan that's why the 1GB didnt renew with you, you need to build your base plan from minutes and data, so that it will renew.

Thanks for contacting us.

Abdullah Mohamed.