01-03-2017 02:16 PM - edited 01-03-2017 02:33 PM
Solved! Go to Solution.
02-03-2017 12:38 PM
13-03-2017 02:15 PM
I have this issue 3 time in last 9 days. Every time I have to ask some friend with some other network for some internet to contact the jawwy costumer service either by email or by chat to refresh my plan and then it started working. But the point is:
1. Why this happen again and again?
2. Why there is no contact to the costumer service other than getting online?
3. Why refreshing the plan is not in costumers hang?
15-03-2017 10:33 PM
Hi @raheeleng
We are sorry for what happened with you.
Rest assured we are fixing this issue so that you will not face such thing again.
Don't hesitate to contact us through support page (live Chat and Email) or social media channels Facebook and Twitter.
Thanks for contacting us.
Abdullah Mohamed.
16-03-2017 03:02 PM
22-03-2017 09:05 PM
22-03-2017 09:08 PM
27-03-2017 09:24 PM
27-03-2017 09:26 PM
30-03-2017 02:40 PM
Just complain on chat service and ask them to refresh your data and do it now.