Welcome to Jawwy from stc, our pleasure to assist you and happy to hear that dear switching to us is easy.
- Click https://shop.jawwy.sa/ to go to our Online Shop, and then add the SIM Card you desire to the cart and click "Checkout".
- Register your account, log in, or proceed as a guest in order to continue your order.
- First, you’ll have the option to choose either to keep your existing number or get a new one.
- Select "Keep my stc number" to change your plan from Sawa/stc postpaid to Jawwy or select "Keep my existing number" to transfer your number from another service provider which you need to select from the available list .
- Enter your existing mobile number, as a verification code will be sent to you to confirm your request.
- After that, choose how you would like to receive your SIM, either by "delivery" or “pick it up yourself” option and fill in the required details, and enter your contact number as another code will be sent to you for order confirmation.
- Finally, choose the payment method to place your order.
For stc numbers once you receive your SIM with a successful authentication, transferring your package will be as soon as possible for SAWA numbers, and up to the following business day for postpaid numbers. For Zain and Mobily numbers, once you receive your SIM with a successful authentication, your request will start processing and it takes up to 8 business hours (From Sunday to Thursday). Don’t worry, you’ll still be able to use the service on your existing number during the number transfer process. Please note that transferring existing numbers is only applicable to the holders of a valid National ID or Iqama.
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Kind regards,
Amjad
