11-11-2016 12:20 AM
what i will do if balace is finish in my sim which recharge card rechage in my mobile.
05-06-2017 10:42 AM
Hello @adhikhokhar
We are sorry for what you are facing, but after checking the system we can see that the SIM that activated had a successful fingerprint.
However, the SIM that is not working has a failed fingerprint. Hence we have escalated a case for you #297154 to the relevant team and you will be updated within 48 hours.
And don't hesitate to contact us through support page (live Chat and Email) or social media channels Facebook and Twitter and we will be more than happy to help.
Thanks for contacting Jawwy from STC
Sebah
05-06-2017 11:12 AM
okay, i will be waiting.
06-06-2017 06:13 PM
still i have same problem
06-06-2017 10:36 PM
how to rechage valance my sim
06-06-2017 10:44 PM
Hi Kirakira,
There are 3 methods to recharge your jawwy sim. Either you can get the voucher through any Panda, Meed, Othaim. Or else, You can recharge using SADAD. Otherwise use the credit card. Hope this helps.
With Best Regards,
Naveen
06-06-2017 10:49 PM
Aadhil,
Hopefully jawwy care will fix your issue within 48 hours.
Naveen
18-06-2017 05:28 AM
19-06-2017 12:46 AM
20-06-2017 06:48 PM
Hello @Ahsan4u
We are sorry for what you are facing. However, we can see that the account you are contacting us with has no numbers activated under it.
Please make sure to use the right email that you used to activate your SIM for the first time.
And don't hesitate to contact us through support page (live Chat and Email) or social media channels Facebook and Twitter and we will be more than happy to help.
Thanks for contacting Jawwy from STC
Sebah
29-12-2017 01:53 PM
hai sir i am using jawwy sim now my internet balance was finished. I didnot find the jawwy recharge voucher in shops as well as online. so now how can i recharge and also suggest me using stc recharge vouchers instead of jawwy?