Thank you dear for contacting Jawwy from stc, our pleasure to assist you.
We are sorry to hear that but to protect your information and assist you the best possible way kindly contact us through Twitter, Facebook, or live chat.
Also you can log in to the account you have order it from then, Sign up to your account\ My orders\ track order then cancel.
If this solution was helpful please press on accept as solution
Kind regards,
Amjad
