Net Balance Deduction

[Manzar]

Why is my regular net balance is getting consumed whilst using fb? I'm using fb app through my mobile phone.

I've 3 GB Social Media pass which remains unutilized!

Any solutions?

[Ahoma]

Hello dear Manzar, welcome to Jawwy from stc. Glad to assist you.

We are sorry about any issue, please contact our customer services through our social media, or even the Jawwy app, to check and assist you back with it.


Gratefully yours.

Ahmed Omar