Jawwy App stuck at 'Setting up Account - Please wait'

[nomiee]

Hi,

I got my Jawwy sim today. I inserted the sim and installed the jawwy app for android. I'm trying to log in using my user account that I created on Jawwy website and the login is stuck on 'Setting up Account - Please wait'.

When I opened the Jawwy app to login, I got a message :Jawwy's app is active.itson:cAwAjjjwchwipoojknwjnwjdsn

Please help.

[nazim]

pls help me I top up so many time but stem error

[shaju159]

My mobile data not working last 3 days I have data balance I am informed more time.answer is technical team working last 3 days.please solve the problem

[2a]

2332658489@gmail.com

[shalus]

Dzy8633

[shaju159]

???

[HNM1138]

Plz adding

[AmmarHamed]

Hi @nazim

You can use only Jawwy from STC vouchers for recharge, and You can top up by going to My Jawwy on our app or by visiting the My Jawwy section at http://www.jawwy.sa. You have multiple options to recharge your account: Credit card, SADAD, voucher.

I you are using Jawwy voucher please try to recharge your account through My Jawwy page. 

If there is anything else we can help you with don't hesitate to contact us through support page (live Chat and Email) or through social media Facebook and twitter.

I'm glad we could be of assistance.

Ammar,

[AmmarHamed]

Hi @shaju159

We really apologize for the inconvenience. You have escalated case to the relevant team and we will sort it out for you ASAP

It's been a pleasure talking to you tonight. Thanks for choosing Jawwy.

Ammar,

[AmmarHamed]

Hi @2a , @2a , @2a , @shalus , @HNM1138

Would you mind please to clarify more about your inquiry?

I'm glad to have been of help. We're here anytime.

Ammar,