13-02-2022 10:09 PM
13-02-2022 11:24 PM
Hello dear Shah, welcome to Jawwy from stc. Glad to assist you.
We have a variety of methods to recharge your main balance in Jawwy to suit our customers as follows:
1- Mada/Credit cards (American Express cards are not applicable).
2- SAWA top-up card and SAWA eVouchers.
3- Sadad Payment System through the bank app/online banking/ATM machine.
4- Direct Mobile Recharge through the bank app/online banking/ATM machine (For only Alrahji bank and NCB accounts):
5- stc pay.
6- Apple Pay (For iPhone devices only).
For more information about the steps, please visit this link: https://community.jawwy.sa/t5/Recharge-and-usage/How-can-I-recharge-my-main-balance-account-balance/...
You need to know also, dear Shah. That is in Jawwy, we have two types of Balance of unlimited validity:
1- Main Balance which you recharge using Sawa cards, Sadad, credit cards, and other recharge methods. You can use it to build the flexible plan or its renewal/upgrade, buy add-ons/combos and PayGo credit. You can check this balance at the top of "My plan" section in the Jawwy app.
2- PayGo Balance which you buy from the "Shop" in the app. You can use it to make international calls, calls to special numbers which begin with 700/19 or or some 3-digits numbers, while roaming and more uses. You can check this balance at the bottom page of "My Plan" in the app.
And you can buy a bundle by following the below steps:
1- Jawwy App.
2- Shop.
3- Deals.
4- Choose the bundle.
5- Buy.
With thanks and appreciation,
Ahmed Omar