Dear @Yousuf007,
Thank you for contacting us today, it appears to me that you don't have Pioneer offer 1Gb applies to your Plan.
What you had is Ahlan Offer (1Gb data & 2Gb YouTube), and it has already expired as it has completed its third monthly cycle.
Don't hesitate to contact us through support page (live Chat and Email) or social media channels Facebook and Twitter.
Thanks for choosing Jawwy.
Fahed,
