Hello @senclouds
We are sorry to hear that. However, after checking your account we can see that the two numbers you have under your account are activated and you are able to use them.
Can you please provide us with the number you are facing the issue with if it is still there.
And don't hesitate to contact us through support page (live Chat and Email) or social media channels Facebook and Twitter and we will be more than happy to help.
Thanks for contacting Jawwy from STC
Sebah
