Add ons data not working

[mkfaseem]

I get 1+4 GB ADD ONS on my number 539289852 by recharging total of 40 Riyals. But i can't use that . Please resolve this as soon as possible

[Abdullah1]

Hi @Ns

We are sorry for what happened with you.

I have just updated your account, kindly restart your phone and the data is going to work with you.

Don't hesitate to contact us through support page (live Chat and Email) or social media channels Facebook and Twitter.

Thanks for contacting us.

Abdullah Mohamed.

[Abdullah1]

Hi @Sajid2

We are sorry for what happened with you.

I have just updated your account, kindly restart your phone and the data is going to work with you.

Don't hesitate to contact us through support page (live Chat and Email) or social media channels Facebook and Twitter.

Thanks for contacting us.

Abdullah Mohamed.

[M54321]

I 1gb +4gb not warking

[Jammaalkhan73]

My data nat work how to data plz

[Abdullah1]

Hi @Jammaalkhan73

We are sorry for what happened with you.

Kindly restart your phone and the data is going to work with you.

Don't hesitate to contact us through support page (live Chat and Email) or social media channels Facebook and Twitter.

Thanks for contacting us.

Abdullah Mohamed.

[raheeleng]

Internet stoped working I could not login to my jawwy account. I have this issue 3 time in last 9 days. Every time I have to ask some friend with some other network for some internet to contact the jawwy costumer service either by email or by chat to refresh my plan and then it started working. But the point is:

1.  Why this happen again and again?

2.  Why there is no contact to the costumer service other than getting online?

3.  Why refreshing the plan is not in costumers hand?

[Abdullah1]

Hi @raheeleng

We are sorry for what happened with you.

As I can see on my system the data is working with you now.

Rest assured we are fixing this issue so that you will not face such thing again.

Don't hesitate to contact us through support page (live Chat and Email) or social media channels Facebook and Twitter.

Thanks for contacting us.

Abdullah Mohamed.

[naveen_sharafud]

Hope your issue solved. If not, please visit jawwy support page, and send them an email/ go for live chat. Trust me, you will get instant reply from jawwy support with a resolution.
Thank you jawwy. We are so grateful...

[musheerazmi5]

Sen problems me my0507224668 my reference cod jok9383

[naveen_sharafud]

Good Night Friends...

Naveen