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Add ons data not working

mkfaseem
مشارك عابر
I get 1+4 GB add ons by recharging total of 40 Riyals. But i cant use that on my number 539289852. Please resolve this as soon as possible. I will trust you. Thanks..
6 REPLIES 6

Abdullah1
مشارك موثوق
مشارك موثوق

Hi @mkfaseem

 

 

We are sorry for what happened with you.

Kindly restart your phone now and the data should work with you now.

 

 

Thanks for contacting us.

Abdullah Mohamed.

coolcop25
Beginner

I am facing the same problem,add on data not working since two days. My number is 0539324033

Even the 1GB free data every mnth for a year is not added

Abdullah1
مشارك موثوق
مشارك موثوق

Hi @coolcop25

 

We are sorry for what happened with you.

As I can see on my system the data is working with you now and the 1GB is renewed

Don't hesitate to contact us through support page (live Chat and Email) or social media channels Facebook and Twitter.

 

Thanks for contacting us.

Abdullah Mohamed.

786786sr
Beginner
Hlo sir happen check my sim details

mohamed
كابتن جوّي
كابتن جوّي

Hi EID Mubarak and welcome to Jawwy from STC, Kindly contact us through support page (live Chat) or social media channels Facebook and Twitter to provide us with some information.

 

Mohamed.

Thanks.