unable to get a sim replacement due to technical error in finger print scanning

[jabbar8515]

Hi,

I have ordered for a sim replacement as my sim got damaged. But at the time of finger print scanning there was some error and due to that i was unable to get a sim replacement. i tried it for 3 days, but it showed the same error.

I think the issue is with Jawwy. please resolve it 

[Abdullah1]

Hi @jabbar8515

We are sorry for what happened with you, as I can see on my system the delivery guy is going to contact you tomorrow and deliver the SIM to you.

Thanks for contacting us.

Abdullah Mohamed.

[jabbar8515]

Thanks for the reply,

But the issue is with jawwy, because it is not accepting finger print scan.