Good morning, welcome to Jawwy from STC, Thank you for contacting Jawwy Mohammed fareed, sorry to hear that, we will be glad if you stay with us. If you still want to terminate your sim, please provide us with the following below through chat social media pages, https://www.jawwy.sa/en/Content/support
1- A copy of your iqama
2- Reason for termination
3- A contact number and email
4- The number that you want to terminate
