cancelled order

[jes]

Hi. I ordered an internet sim in Jawwy today. I paid it already and the ordered was confirmed. Eventually, they cancelled the order for no reason. How many days will the payment be credited back to my account? thanks

[Ahoma]

Hello dear Jes, and welcome to Jawwy from stc. Glad to assist you.
 

We are so sorry about the issue you faced, and we do appreciate you contacting our Customer Care team anytime throughout the week through our Social Media networks on Facebook and Twitter or by using Chat Support on the Jawwy app to check about the transaction and provide you with details.
 

With thanks and appreciation,

Ahmed Omar