Still have more than 800mb and can't use the internet

[Pawlo_3310]

Internet was working fine till few days back. Now i can access jawwy app only,notice that my plan will reset after 5days and still I have more than 800mb.
Please help ASP.

[Jawwy-Admin5]

Hi @Pawlo_3310,

Thanks for choosing Jawwy from STC community,

Regarding your concern, we have checked the system and we found that the last using was on 11/22/16.

So that we have raised a ticket for you to solve the issue as soon as possible.

Here is ticket number: #182245

Have a wonderful day,

Norah Abdullah.