SIM TRANSFER FROM MOBILY TO JAWWY

[imrozewsa]

Dear,

Recently, I have  requested to transfer my current mobily number to Jawwy. The customer service from your department took all the relevent details and requested to wait for 72 hours in order to transfer my current mobily sim to Jawwy and they handed over to me new jawwy sim saying that once mobily will be deactivated insert jawwy sim. I am afraid it is not been activated and i am currently using the same network. Did your customer service department was interested in selling new sim or just provided me wrongful information. I would appriceated if you can resolve the issue else refund my amount with an apology for providing wrongful information.

Regards,

Mohammed

[Jawwy-Admin5 · Accepted solution]

Good Morning @imrozewsa, 

          Thank you for choosing Jawwy from STC community.

Regarding your query the transferring almost take up to 4 working days, and you are on the second working day,

and we would like to know if your old number has been disconnected or not yet, so we can help you in a better way. 

and if your old number has been disconnected please try to call 123 and tell us if you can hear Jawwy voice response.

Waiting for your response Sir. 

Nora abdull

[bilalmalik041]

how to convert my mobily sim to jawwy network

[feras432]

Hi @bilalmalik041

Thank you for contacting us today!

We are honored to join our family and you can covert you number from out website from this link ,

the process will takes 8 working hours from fingerprint.

If you have any further inquiry please don't hesitate to contact us through support page (live Chat and Email) or social media channels Facebook and Twitter.

Thank you for choosing Jawwy.

Feras

[Rauf170]

How to transfer my mobily number to jawwy ?

[imrozewsa]

when you order the sim do you mentioned that you need to change mobily number to be jawwy sim.

they will ask you at the time of order if you haven't done that. The number whicih you got is new jawwy number and number are being showed when order jawwy sim but limited number to select.

Hope it is clear 

Regards,

Imroze 

[sammuzam]

i brought a sim yesterday after opting to transfer from mobily but its still not activated. Please let me know the details when will it be activated? My transaction id is 200234135518880

[Rauf170]

Dear,

my mobily connection still with me .and i like to transfer my mobily to jawwy.