MY SIM NOT ACTIVATE

[mbkjafar]

I have ordered 1 sim cards from jawwy (09-JAN-2019) and recieved it on ( 13th JAN 2019 ) . The mobile numbers are from STC transfered to Jawwy.That time acitivated and working the sim but name and mail was not mine i installed jawwy app and check that name and mail was cleared not mine unfortunatley my subscriber was deleted that time first time i was purchased - 70SAR (5gb +5gb +500Mins) but i was not used completly .

 I have ordered 1 sim cards from jawwy (29 - Jan- 2019) and received it on (04th - FEB - 2019) The mobile numbers are from STC transfered to Jawwy. Since I received the jawwy sim , the STC numbers are not working. second time i was purchased - 70SAR (5gb +5gb +500Mins) but still i am not using .

My new sim was not working , my old jawwy receiving calls only ,

Note: Both the sims were purchased for 70 SAR with the 10GB data and 500 min calling. Also recieved a SMS on 1 of the sim which says "welcome to Jawwy .... " while the other did not receive any SMS

I have tried dailing 123 on both the sims. The sim with 4G network says "welcome to STC .... " while the other disconnects as soon as 123 is dailed ....

Since the numbers are still not active, i cannot use my mobile's for calling.

Please help solving the issue at the earliest as it's affecting my work aswell ...

Let me know if you need the mobile numbers or any further details ...

[JAWWY00001101106]

Dear sir my new replace sim card not activete
I got a sim thursday morning. my number is 966593039270

[walaa]

Welcome dear at Jawwy from STC, this is our pleasure replying to you and we really apologize for the inconvenience, please provide us with your order number through our app or website and choose between live chat or email. We are also on social media.

[walaa]

Welcome dear at Jawwy from STC, this is our pleasure replying to you and we really apologize for the inconvenience, regrading your replacement number please contact us through our app or website and choose between live chat or email. We are also on social media.

[JAWWY0000809672]

This SIM not activate my Old Sim have 10gb Packages Thoose Sim already Gmail change My two Sim I want To activate

[walaa]

Good morning dear at Jawwy from STC,  we really apologize for the inconvenience,  Contact us through our app or website and choose between live chat or email. We are also on social media to be able yo help you.

[Muqeetkhan]

JJC6892