Lost data

[Ajieko]

On May 11 I buy stc sim card.but the person in charge he gave me a jawwy stc sim card..the problem is i cannot make or recieve a call and text. Another is he said that i have a 10gb plus 500mb free of data..i pay for the cost of 120sr and he registerd me. I dont know how to call in a cervice center and the apps cannot run!!always no connection even i'm connected to wifi.. so how can i know my data balance,?please immediately respond.

[Ajieko]

I buy sim card on may 11.but the person in charged gave me a jawwy stc..i told him stc sim card that i can make a call and text...he said i have a 10gb and 500 mb frrr...i pay for 120sr for that sim card...In the beginning i used in 2 and a half hrs??? Why it happened it lost..i thought i have 10gb?

[AmmarHamed]

Hi Ajieko, 

Jawwy is a new mobile service from STC.

The 10 GB + 500 min is for 70 SAR, and please contact us in private message Facebook and Twitter to provide us with more details and we will be more than happy to help you.

If you have any other question, please don't hesitate to contact us through [Support Page] or our social media channels [Facebook and Twitter] and we will be more than happy to help you.

It’s been our pleasure to assist you.

Thank you for choosing Jawwy.

Ammar

[vjayaraman]

I recharge 70 riyal combo 10gb internet I can’t use it but 10 gb gone

[wasim90786]

Same Situation with me ,

i have 8 gb data left, suddenly after half an hour all data gone.

i don't know whats going on to jawwy sim.\

this is second time happend with me.

they become fraud day by day.

[wasim90786]

same thing happend with me also yesterday.

better to change the network to other like mobily,zain.

[musthafa]

Hello I'm just six days after taking a new SIM and my data goes just as though I only 2.4

[Latif]

Hello @musthafa

Thank you for contacting Jawwy from STC.

We are sorry my friend. For your privacy, can you please provide your Jawwy number to check it on our system via  Facebook or Twitter or Chat or Email at Jawwy.sa/support  

If you have any further inquiry please don't hesitate to contact us through support page (live Chat and Email) or social media channels Facebook and Twitter.

Thank you for choosing Jawwy from STC.

Abdullatif