21-01-2017 12:01 AM
22-01-2017 02:32 AM
Hi @23319585344
As I can see on my system you don't have any SIM under your account.
Kindly provide us on private with your number or SIM serial number written behind your SIM.
Don't hesitate to contact us through support page (live Chat and Email) or social media channels Facebook and Twitter.
Thanks for choosing Jawwy.
Ammar,
24-01-2017 12:15 AM
24-01-2017 09:18 PM
Hi @zaid
As I can see on my system, you didn't build your base plan on or before 01/03/17 that's why the 5GB didn't renew with you, and now the 3 month cycle is finished, you can buy an add-on and benefit from the free data, kindly visit this link to know more: https://www.jawwy.sa/en/content/sr60SIM?gclid=CJeuxsmx29ECFY8Q0wodzUECKA
Thanks for contacting us.
Abdullah Mohamed
29-01-2017 10:55 AM
30-01-2017 08:20 PM
Hi @23319585344
We are sorry for what happened with you.
Kindly try to delete Jawwy app and turn Jawwy SIM out for 10 seconds and then return it and your data will works.
If not kindly contact us.
We will be waiting for you.
Abdullah Mohamed.