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Data not working

23319585344
Beginner
I bought jawwy sim last month but not working at current.i try to log in but can't enter if i log in asking ferral code so please active my data as soon as possible
5 REPLIES 5

AmmarHamed
مشارك محترم
مشارك محترم

Hi @23319585344

 

As I can see on my system you don't have any SIM under your account.

Kindly provide us on private with your number or SIM serial number written behind your SIM. 

 

Don't hesitate to contact us through support page (live Chat and Email) or social media channels Facebook and Twitter.

 

Thanks for choosing Jawwy.

Ammar,

zaid
مشارك
Data not coming

Abdullah1
مشارك موثوق
مشارك موثوق

Hi @zaid

 

As I can see on my system, you didn't build your base plan on or before 01/03/17 that's why the 5GB didn't renew with you, and now the 3 month cycle is finished, you can buy an add-on and benefit from the free data, kindly visit this link to know more: https://www.jawwy.sa/en/content/sr60SIM?gclid=CJeuxsmx29ECFY8Q0wodzUECKA

 

 

Thanks for contacting us.

Abdullah Mohamed

my SIM serial number is 8996601150602445394

Abdullah1
مشارك موثوق
مشارك موثوق

Hi @23319585344

 

 

We are sorry for what happened with you.

Kindly try to delete Jawwy app and turn Jawwy SIM out for 10 seconds and then return it and your data will works.

If not kindly contact us.

 

 

We will be waiting for you.

Abdullah Mohamed.