I purchased my packagr combo 100 from jawwy app. I paid amount from stc pay app and money deducted 1

[Safeer]

But i didn't get my package. It's been 16 days. What to do. I am daily texting their customerr support on messenger jawwy app but no proper response

[rawan43881]

Hi 🤝 Safeer, welcome to Jawwy from stc, we are sorry for what happened to you,  In order to assist you better and to protect your data privacy, please provide us with the mobile number through Jawwy customer care our contact methods are through our live chat via Jawwy App or Jawwy website, X, Facebook.