Start with Jawwy

Do you offer SMS services?

Sure, you can send SMS and MMS after buying PAYGO credit from the Shop section or from website jawwy.sa Note: The price doesn't include the 15% VAT as it has already been collected when purchasing the recharge, for more information, click here. ...

How can I connect to an stcwifi network?

All you need to do, is following these simple steps: 1. Search for the network name as "stcwifi" and click on it. 2. Details of the network will appear, click on "PEAP". 3. Choose "SIM" from the dropdown list. 4. Then from the SIM card to use, ch...

Which documents do I need to give to buy a Jawwy line?

According to the official authorities in the Kingdom, customers should have an official valid identity, which is either a National ID for Saudi citizens or an Iqama for expatriates, in addition to Absher account in order to issue the Authentication I...

How and when is this free credit given?

The free credit is given to you, once the friend you referred activates his Jawwy SIM and logs into his account for the first time اقرأه بالعربي

What if I’m not there when my product is delivered?

You need to be present to receive your delivery. If you can’t receive it yourself, you can call the delivery agent to schedule another appointment. The details of the delivery agent will be texted to you when your order is ready for dispatch. اقرأه...

How can I get my order? How quickly? What’s the price?

It's easy to order your SIM Card online from anywhere in the country by visiting our Shop and we will be happy to deliver it to your Home, Office, or anyplace you want within 48 hours max for FREE! In addition, you can order online and pick it you...

What are the identification papers required for when the delivery arrives?

All you need to have is your valid National ID or Iqama, as well as the authentication IAM code. اقرأه بالعربي

Will the remaining unused data and minutes be carried to the next month?

No. You can’t carry over unused data and minutes but you can downgrade your flexible plan before expiry in real time to avoid wastage. اقرأه بالعربي

"How can I check the remaining minutes and data in my account through the app? "

You can see the unutilized minutes or MB on the My Plan section of the app or My Jawwy at jawwy.sa اقرأه بالعربي

Do I need an internet connection to download the app?

You need to connect to Jawwy mobile data or a Wi-Fi connection to download the app. In order to make it easier for you, you will have a free data allowance to download the app when you try it for the first time from your new Jawwy SIM. اقرأه بالعرب...

How can I download the Jawwy app?

You can download the app from either the App store or the Play Store onto your iOS or Android device. Just type Jawwy and search. For users not having a compatible device, they can use My Jawwy at jawwy.sa to manage their accounts. اقرأه بالعربي

How do I edit my personal information?

It’s easy - just go to the My Profile section at jawwy.sa and edit your details. https://evo.jawwy.sa/content/jawwy/en/profile.html اقرأه بالعربي

Why do I need your app?

You need our app - to easily build, manage and share your plans in real-time. It’s your one-stop destination to manage your entire Jawwy package end to end. اقرأه بالعربي

What is the billing charge for calls and data?

Billing for national calls is per 30 seconds, while international calls are per 60 seconds, and local data is per 1 MB. اقرأه بالعربي

I have my SIM: what should I do to start using it?

Activate your SIM easily by following these steps: 1) Open your SIM pack. You will find that our all-in-one SIM fits any device; you can use it in full size, micro or nano. Once you select the appropriate size, pop it into your device. 2) You will be...

Community

Knowledge Base Articles