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How to add or remove a device from your account ?

bhabhiekimmy
زائر عابر

NEED A HELP , MY SIM IS INSERTED TO MY PHONE THAT HAS BEEN DAMAGE AND I NEED TO PUT IN MY NEW PHONE BUT IT SAID THAT IT IS REGISTERED TO ANOTHER ACCOUNT, HOW CAN I REMOVE MY ACCOUT IN MY OLD PHONE AND ADD IT TO MY NEW PHONE.REPLY PLS.. THIS IS MY NO. +966534360961

2 REPLIES 2

SebahIA
مشارك منتظم

Hello @bhabhiekimmy

 

We are sorry for what you are facing, please contact us on private so that we can assist you regarding your account log in or SIM unjoin from the account.

 

And don't hesitate to contact us through support page (live Chat and Email) or social media channels Facebook and Twitter and we will be more than happy to help.

 

Thanks for contacting Jawwy from STC

Sebah

 

 

 

khuram
Beginner
I need unjoine my old account and add new acount