2nd Sim Activation

[amirraza15]

I have got a bundle offer 1 sIM + 1 sim free. 

One of the Sim Is activated however I am unable to activate and select plan for 2nd sim. 

Please help anybody.

[SebahIA]

Hello @amirraza15

We can see that you activated the two SIMs under the same Jawwy account.

Hence, you have one active base plan "can be shared with both numbers", and you got 45 SAR additional credit for the other SIM instead of the data and minutes.

And don't hesitate to contact us through support page (live Chat and Email) or social media channels Facebook and Twitter and we will be more than happy to help.

Thanks for contacting Jawwy from STC

Sebah

[919694985190]

2nd sim not activated number 8996601150603638286

[SebahIA]

Hi @919694985190

We are sorry for what you are facing. However, please contact us on private to provide us more details on the SIM that is not working and we will do our best to help you. 

And don't hesitate to contact us through support page (live Chat and Email) or social media channels Facebook and Twitter and we will be more than happy to help.

Thanks for contacting Jawwy from STC

Sebah