Can I share the new Jawwy Combo 30 Extra & Combo 60 across my numbers in the same account?
Yes, you can share the benefits with other numbers in the same account. اقرأه بالعربي
Knowledge Base Articles
How can I cancel my subscription from Spotify?
Simply log-in to your Spotify account and cancel your plan. اقرأه بالعربي
What are the steps of activating the DCB service for new Spotify subscribers?
You can subscribe to Spotify by visiting this link https://www.spotify.com/sa-en/premium/ When you sign-up or log-in, choose stc as your payment option and subscribe. اقرأه بالعربي
What if I’m using the eSIM and want to move my number from one account to another?
You can switch from one Jawwy account to another using the Jawwy app without making any change on your eSIM. For more info please visit this link اقرأه بالعربي
How can I cancel my Deezer Premium Subscription?
You can cancel your subscription at any time by sending “U 1” in an SMS to 809991 using your Jawwy mobile number (SMS is free). Also, if you cancel it during the Free Trial Period, or at any other time, the account will automatically be downgraded...
If I have an existing Deezer account, what will happen if I re-subscribe to Deezer Premium?
If you have already taken advantage of the free trial and unsubscribed during or on completing your trial period, your PayGo balance will be charged instantly upon trying to re-subscribe using the same account id/Jawwy number. اقرأه بالعربي
How much is the Deezer Premium subscription per month?
It is for 18 SAR per month (No VAT applied), it renews automatically unless you cancel your subscription or no enough PayGo balance. Note: The price doesn't include the 15% VAT as it has already been collected when purchasing the recharge, for mor...
Will I get a free trial for Deezer Premium as a Jawwy subscriber?
Upon subscribing for the first time to Deezer Premium with your Jawwy number, a new Deezer account will be created when submitting your mobile number successfully. Then you will enjoy a FREE 1 month trial period only for one time per account/subscri...
How can I subscribe to Deezer Premium using my Jawwy number?
You can easily subscribe in 4 quick steps: Go to: http://menad2c.mondiamedia.com/sar/62620001/MPAY-79/min/deezer-stc-d-1-en/lp.htmlConfirm that you agree to the terms and conditions, and then tap "START YOUR FREE 1 MONTH".Fill in your Jawwy mobile n...
How can I pay for Deezer Premium in Jawwy?
As our Jawwy subscriber, you can easily pay your monthly Deezer Premium subscription using your available PayGo balance. اقرأه بالعربي
What is Deezer Premium?
Deezer is an online music streaming service. It allows users to listen to Arabic and foreign music through their app that is compatible with iOS and Android devices. Deezer Premium is a package that allows you to listen to over 56+ million tracks ...
How can I unsubscribe from iTunes DCB (Direct Carrier Billing) service?
It is so easy to unsubscribe from this service by following the below steps: Go to the device settings, and click "iTunes& App Store".Click your Apple ID then "View Apple ID".After that click "Manage Payments" and choose the Mobile Phone then click ...
If I use the iTunes DCB (Direct Carrier Billing) service, is the VAT inclusive in the app cost?
The App cost includes the VAT so we will refund you the VAT amount instantly after your purchase is processed because we have already collected it at the time you recharged your account. اقرأه بالعربي
Can I use the iTunes DCB service for the payments using the computer or Mac?
Of course, you can, after you add the payment method through your mobile phone. Just make sure that you have enough PayGo balance in your number. For more information, you may contact Apple support. اقرأه بالعربي
How much will I be charged if I use my mobile number in this iTunes Direct Carrier Billing service?
You will be charged only for the same amount of the service you are buying, please make sure that you have enough PayGo balance in your Jawwy number. By the way, there is a daily limit which is 300 SAR for all the purchases (Per day). Note: The ...
How much does it cost to subscribe to iTunes DCB (Direct Carrier Billing) service?
There are no subscription fees, it is a service allows you to purchase Apps or make payments or subscribe through in-app purchase for a one-time payment or multiple payments. اقرأه بالعربي
How can I subscribe to iTunes DCB (Direct Carrier Billing) service?
Subscribing in this service is so easy and you can do it yourself by one of the two following ways: By activating the mobile payment method using this link: https://apple.co/2KdVYBbFrom the device settings by following these steps: Go to Settings an...
What is iTunes DCB (Direct Carrier Billing) service?
It is a new service which allows you to purchase applications from Apple services which are iCloud, App Store and, Apple Music and pay directly through your PayGo balance. اقرأه بالعربي
Can I gift Combo 200 to other Jawwy subscribers?
Yes, you can gift it to other Jawwy subscribers in different accounts. اقرأه بالعربي
Can I share the benefits of Combo 200 with my numbers in the same account?
You can only share the 97 GB national data, as for the Unlimited national voice minutes and Unlimited Social use, they can't be shared with other numbers. Moreover, unlimited social usage can't be tethered or used as a personal hotspot. اقرأه بالعر...
