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Waiting for 10 days for New Sim card

Icio
Beginner

Dear Jawwy,

 

Please carify if you guys cannot deliver my new SIM CARD, If not atleast  send information that you cannot deliver the services you offer on your online advertising ADS., Please let me know if i should cancel it or no.

 

By the way thanking you again for your unpleasant performance.

 

Customer....... 

 

My first email to Jawwy, Dated 8th of this month.

 

It was 5 days since i order my new sim, Nov 6th, but until now no one is contacting me, Please let me know if your product is still valid? or just just for ADS only. If this the way your good company handle the new customer... How about the old client that have facinig other problem it will take months to accomodate?
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Message 1 of 3 (7 Views) QUICK REPLY REPLY 0 KUDOS 2 REPLIES كابتن جوّي Abdullah1 كابتن جوّي Abdullah1
Posts: 916
Registered: ‎03-04-2016
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TUESDAY

 

Hi @Icio

We really apologize for the delay, I have just escalated your case to the relevant team and we going to contact you soon, and deliver the SIM to you.
If you have any further inquiry, please don't hesitate to contact us through support page (live Chat and Email) or social media channels Facebook and Twitter.
We appreciate your patience.
Abdullah Mohamed.
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My reply email:

 

Icio
Beginner
Icio
Posts: 2
Registered: a week ago
OPTIONS
TUESDAY
What can i do.. offcourse i have to wait annother week?

2 REPLIES 2

786786sr
Beginner
Hlo sir I am select combo 150 plan money cut but not show combo plan not working please check my sim

mohamed
كابتن جوّي
كابتن جوّي

Hi, Dear, EID Mubarak and welcome to Jawwy from STC, We are sorry to hear that,  Kindly contact us through support page (live Chat) or social media channels Facebook and Twitter to provide us with some information.

 

Mohamed.

Thanks.