I have still 6 gb remaining but didn't work ??

[mohammedsa]

I have still 6 gb remaining but didn't work ...?

[Jawwy-Admin5]

Hi Mohammed, 

Thank you for choosing Jawwy from STC community,

Regarding your concern, We have checked the system and we found that the last using for you was on 11/30/16.

So that we have raised a ticket for you to solve the issue as soon as possible.

Here is ticket number: #182250

Best Regards,

Nora Abdullah.

[mohammedsa]

How to use this ticket number #182250

[Jawwy-Admin5]

Good Morning Mohammed, 

You can get back to us through community and portal via email and chat or through our social media channels.

Just give the ticket number to our customer service agent and he will check it for you. 

Have beautiful morning, 

Nora Abdullah.