Get in touch

My SIM is lost, stolen or damaged, what should I do next?

To know more information about Jawwy, please visit our new FAQs page.

What is your Complaint Processing Procedures?

To know more information about Jawwy, please visit our new FAQs page.

Is there an emergency number to contact Jawwy support if I don't have internet?

To know more information about Jawwy, please visit our new FAQs page.

If my SIM is lost or defective, how can I get a replacement SIM?

To know more information about Jawwy, please visit our new FAQs page.

How can I start a chat with an advisor? How much time does it take for an advisor to respond?

To know more information about Jawwy, please visit our new FAQs page.

How much time does it take to get an answer from the community?

To know more information about Jawwy, please visit our new FAQs page.

How do I use / contribute to the care community?

Once logged on to our community, you can search or browse by topic, provide feedback, add comments, and share your experiences with other members. The more engaged you are in our community, the higher the status and badges you’ll receive. اقرأه ب...

How do I access / register in the care community?

Registration is easy! You can register with our community using any of your social media IDs (Facebook, G+ and/or Twitter) or your email address. اقرأه بالعربي

What is the care community? What types of communities do I have access to?

To know more information about Jawwy, please visit our new FAQs page.

How can I contact Jawwy customer care to get support?

Since Jawwy from STC is digitally designed for you, so our customer care advisors are eagerly ready, Click Here to assist you using our care channels like (Facebook, Twitter and Direct-Chat). To contact us by using Jawwy’s App please follow: Launc...