without any reason my order was cancelled

[pradeepkylm]

system 12:29 PM : Chat has been initiated by customer. 
system 12:29 PM : Thanks for contacting Jawwy from STC Care chat support, Please give me a moment to look over your information. You are now chatting with Sara Salem 
Sara Salem 12:29 PM : Welcome to Jawwy chat support. This is Sara, how can I help you? 
pradeepkyl pradeepkyl 12:30 PM : 200234108427882 please track my order. 
pradeepkyl pradeepkyl 12:30 PM : did't delivery my order 
Sara Salem 12:33 PM : Would you please allow me moments to check your order on our system? 
pradeepkyl pradeepkyl 12:33 PM : ok .. 
Sara Salem 12:39 PM : Thank you for waiting dear 
Sara Salem 12:40 PM : According to the system there was a technical issue with your order and accordingly it was cancelled 

[AmmarHamed]

Hi @pradeepkylm

We really apologize for the inconvenience, and I can see in the system that you placed a new order and we will deliver it to you within 3 to 7 days.

If you have any other question, please don't hesitate to contact us through [Support Page] or our social media channels [Facebook and Twitter] and we will be more than happy to help you.

It’s been our pleasure to assist you.

Thank you for choosing Jawwy.

Ammar